Wix Restaurants Setup: Complete Guide to Online Ordering and Reservations
Want to set up online ordering for your restaurant? Need a simple way to take reservations? Wix Restaurants can help you do both.
This guide walks you through the entire Wix Restaurants setup process. You will learn how to create your menu, accept orders, manage reservations, and grow your business online.
Let us get your restaurant website up and running.
What Is Wix Restaurants?
Wix Restaurants is a set of tools made just for food businesses. It works with your Wix website to let customers:
- View your menu online
- Place orders for pickup or delivery
- Book tables for dining in
- Pay online or in person
- Track their order status
Whether you run a small cafe or a busy restaurant, these tools can help. You can manage everything from one dashboard.
Getting Started with Wix Restaurants
Step 1: Choose the Right Wix Plan
Before you start, you need the right Wix plan. Here is what you should know:
- You can display your menu on any Wix plan, even free
- To accept online orders and payments, you need a paid plan
- The Core plan or higher is required for restaurant features
- Higher plans offer more features and lower fees
Pick a plan that fits your needs and budget. You can always upgrade later as your business grows.
Step 2: Add the Wix Restaurants App
To set up Wix Restaurants:
- Go to your Wix dashboard
- Click on "Apps" in the menu
- Search for "Wix Restaurants Orders"
- Click "Add to Site"
The app will install on your website. Now you can start setting up your menu and ordering system.
Step 3: Set Up Your Restaurant Details
Fill in your basic information:
- Restaurant name and logo
- Address and contact info
- Business hours
- Service areas for delivery
This info appears on your website and in order confirmations. Make sure it is correct.
Setting Up Your Menu
Your menu is the heart of your online ordering. Here is how to make it great.
Create Menu Sections
Organize your menu into sections that make sense. Common sections include:
- Appetizers
- Main courses
- Sides
- Desserts
- Drinks
- Specials
Clear sections help customers find what they want fast.
Add Menu Items
For each item on your menu, you can add:
- Item name
- Description
- Price
- Photos
- Preparation time
- Labels (like vegetarian or gluten-free)
Good photos make a big difference. Use clear, bright images of your food. This helps customers decide what to order.
Set Up Item Options
Many items have choices. For example:
- Size (small, medium, large)
- Add-ons (extra cheese, bacon)
- Cooking preferences (rare, medium, well-done)
- Sides to include
You can set up all these options in Wix. You can also add extra charges for certain choices.
Create Multilingual Menus
Do you serve customers who speak different languages? Wix lets you display your menu in multiple languages. This helps more people order from you.
Setting Up Online Ordering
Now let us set up how customers place orders.
Choose Your Order Types
Decide which order types you want to offer:
- Pickup: Customers order online and pick up at your location
- Delivery: You or a delivery service brings food to customers
- Dine-in ordering: Customers order ahead for eating at your restaurant
You can offer one, two, or all three options.
Set Prep Times
Tell customers how long their order will take. You can set:
- Default prep time for most orders
- Different times for busy periods
- Longer times for complex orders
Being honest about wait times keeps customers happy.
Enable Advance Orders
Let customers order ahead of time. This helps you:
- Plan your kitchen work better
- Reduce rush hour stress
- Offer scheduled delivery or pickup
You can set how far in advance customers can order.
Connect Delivery Services
Wix Restaurants connects with delivery platforms like DoorDash Drive. This means:
- Customers can get delivery even if you do not have drivers
- Orders go straight from your site to the delivery service
- You can track deliveries in real time
This is great for restaurants without their own delivery team.
Set Up Order Tracking
Customers like knowing where their order is. Wix offers an order tracking page where they can:
- See their order status
- Know when it will be ready
- Get updates as the order moves along
This reduces phone calls asking "where is my food?"
Setting Up Payments
You need to accept payments to complete orders. Here is how.
Connect a Payment Method
Wix supports several payment options:
- Credit and debit cards
- PayPal
- Apple Pay
- Google Pay
- Pay in person
Set up at least one online payment method. This makes ordering easy for customers.
Set Up Tips
Let customers add tips during checkout. You can:
- Suggest tip amounts (15%, 18%, 20%)
- Allow custom tip amounts
- Make tipping optional
Tips can go directly to your staff.
Handle Taxes
Wix can calculate taxes for you. Set up:
- Your tax rate
- Which items are taxable
- Different rates for different locations
The system adds tax at checkout automatically.
Setting Up Table Reservations
Many restaurants also need a reservation system. Wix Table Reservations handles this.
Add the Reservations App
- Go to the Wix App Market
- Search for "Wix Table Reservations"
- Add it to your site
You can also use third-party reservation apps from the marketplace.
Configure Your Tables
Set up your dining area:
- How many tables you have
- How many people each table seats
- Which tables can be combined
- Any special seating areas
This helps the system know what is available.
Set Reservation Rules
Control how reservations work:
- How far in advance people can book
- Minimum and maximum party sizes
- How long each reservation lasts
- Blackout dates for holidays or events
Set rules that work for your restaurant.
Manage Confirmation Messages
When someone books a table, they get a confirmation. This includes:
- Date and time of reservation
- Party size
- Your restaurant details
- Option to save to their calendar
You can customize these messages to match your brand.
Managing Orders and Reservations
Once orders start coming in, you need to manage them well.
Use the Dashboard
Your Wix dashboard shows all incoming orders. You can:
- See new orders right away
- Mark orders as preparing
- Update when orders are ready
- Track completed orders
Everything is in one place.
Get Notifications
Stay on top of new orders with alerts:
- Phone notifications through the Wix app
- Email alerts for new orders
- Sound alerts in the dashboard
Choose the alerts that work best for you.
Print Orders
Many kitchens need printed order tickets. Wix lets you:
- Connect a receipt printer
- Print tickets automatically
- Include all order details
This helps your kitchen staff work fast.
Handle Changes
Sometimes orders need changes. You can:
- Edit orders after checkout
- Process full or partial refunds
- Cancel orders when needed
- Contact customers directly
Flexibility helps you serve customers better.
Marketing Your Restaurant
Wix Restaurants includes tools to grow your business.
Connect to Google
Order with Google lets customers find you on:
- Google Search
- Google Maps
- Google Assistant
When people search for restaurants, they can order from you right there.
Create Promotions
Run special deals to bring in more orders:
- Percentage discounts
- Dollar-off coupons
- Limited-time offers
- Free delivery promotions
Promotions can help during slow times.
Set Up Loyalty Rewards
Keep customers coming back with a rewards program:
- Points for each order
- Rewards they can redeem
- Special perks for members
Loyal customers order more often.
Sell Gift Cards
Gift cards bring in new customers:
- Sell digital gift cards online
- Let customers use them at checkout
- Track balances automatically
They also make great presents.
Using the Wix Mobile App
Manage your restaurant from anywhere with the Wix app. You can:
- Get order alerts on your phone
- Update your menu
- Accept reservations
- Check sales reports
This is great when you are not at the restaurant.
Tips for Success
Here are some tips to get the most from Wix Restaurants.
Keep Your Menu Updated
- Remove items you no longer serve
- Add seasonal specials
- Update prices when they change
- Mark items as sold out when needed
An accurate menu prevents problems.
Use Great Photos
Good food photos increase orders. Tips for better photos:
- Use natural light when possible
- Keep backgrounds simple
- Show the food up close
- Make sure colors look real
Test Your Ordering System
Before going live, test everything:
- Place test orders yourself
- Check that payments work
- Make sure confirmations send
- Test on phone and computer
Find problems before customers do.
Respond to Customers Fast
When customers have questions:
- Reply quickly
- Be helpful and friendly
- Fix problems promptly
- Ask for feedback
Good service builds repeat business.
Frequently Asked Questions
How much does Wix Restaurants cost?
You need a paid Wix plan to accept orders. Plans start at $29 per month for Core. There are also payment processing fees of about 2.9% plus $0.30 per transaction.
Can I use Wix Restaurants with my current website?
Yes, if your site is on Wix. If you use a different platform, you would need to move your site to Wix first.
Do I need my own delivery drivers?
No. You can connect to services like DoorDash Drive to handle deliveries. Or you can offer pickup only.
Can customers order without creating an account?
Yes. Customers can check out as guests. They can also create accounts for faster ordering later.
How do I handle food allergies?
You can add labels to menu items. Mark items as containing common allergens. Also add detailed descriptions so customers know what is in each dish.
Can I accept orders after hours?
Yes. Enable advance ordering and customers can place orders any time. They pick a future pickup or delivery time.
What if I have multiple locations?
Wix Restaurants supports multiple locations. You can manage them all from one dashboard. You can also assign staff to specific locations.
Getting Help with Setup
Setting up Wix Restaurants takes time. If you want help:
- Wix Support can answer questions
- Wix tutorials walk you through each step
- Wix Partners can set everything up for you
A professional setup ensures everything works right from the start.
Next Steps
You now know how to set up Wix Restaurants. Here is what to do next:
- Choose your Wix plan
- Install the Restaurants app
- Build your menu
- Set up ordering and payments
- Add reservations if needed
- Test everything
- Go live and start taking orders
Your restaurant can reach more customers online. Wix Restaurants makes it possible without building a system from scratch.
Start your setup today and watch your orders grow.